With those iconic black frames, that slick yet effortless low bun, and a reliably chic uniform of cuffed jeans, half-tucked button-downs, and the occasional , Jenna Lyons's style is second to none. But beyond her legendary sense of fashion, she transformed J.Crew () into one of the and beloved brands in the country, partially thanks to her leadership skills. Even though much of Lyons's success can be attributed to creativity and natural talent, she says that one can't rely on their talents alone.
Indeed, in this video from Harvard HBX, Lyons explains that your capacity to climb the ranks within a cooperation (or to branch off and create your own) relies on . "How do you give feedback? How do you listen, encourage, and respond?" These are just some of the questions that she poses. Whether you're a newcomer in the workforce, a mid-level , or an experienced manager, we can all learn a little something from her. Listen to Lyons's tried and true leadership tips in the video below.
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